My water heater finally gave up the ghost after many years of faithful service. It had actually been so many years I couldn’t remember who installed the last one. Starting from scratch then, I found Affordable Plumbing listed as a 5-star reviewed company so I gave them a call. Of course it was on Labor Day Sunday, so I didn’t expect an answer. Yet I was promptly contacted by Diana, to who I related my tale of woe. She appointed me for the following Tuesday, as I told her I could ride out Labor Day no worries. Tuesday morning I get a message saying that my scheduled plumber called out sick…bummer. But Diana gave me the option to have their sister company Zest Plumbing and Drain come out to give me an estimate that afternoon. Well that turned out to be a stroke of luck - sometime just after 1200, the plumber showed up - Mr. Wally Fields. Right away I knew I was dealing with a consummate professional! Wally evaluated my situation, detailed all my options, and explained the procedures that would take place to replace my water heater. Wally has a great attitude, is cheerful and engaging, and answered all my questions (even some plumbing stuff not related to this job). Just a few short hours later, Wally had removed my old WH, correctly installed my new one, and made a believer out of me that there are still high quality, skilled, personable tradespeople out there in this world (my guess is that Zest has a whole bench full of them). Do yourself a favor - next time you need plumbing help - give Zest/Affordable a call…you won’t regret it. And if you’re lucky enough to have Wally Fields show up, well that’s just icing on the cake. Thanks again Wally!!